ClickSend TFN Verification Form (With GUID)

Register a TFN
To reduce spam and fraud, you need to register every TFN you buy. Registration can take 1 to 7 days.

Need help? Read our step-by-step guide to registering a TFN or start a chat with our team.
ClickSend User ID
You can find your ClickSend User ID in the Dashboard.
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Toll-Free Number (TFN)
A maximum of five TFNs can be entered. To register more than five TFNs, please reach out to support.
Verified
Opt-out
Point of Contact

Who should ClickSend reach out to if we have any questions about the form?
Name

First NameLast Name
Phone Number

Area CodePhone Number
Phone Number
Phone Number
Email
Business email must match your legal company name. This is usually the support email on the website
Business Details
Legal Company Name
Please ensure this legal company name is the one that appears on government and legal forms
Business Customer Support Email
This email is typically noted on your business 'Contact Us' page or in your privacy policy
An active Company Website or Social Media Link
Please include the full website URL with https and www. The URL must also match your legal company name. For example: https://www.clicksend.com. Don't have a website? Provide a link to your company social media page.
Your EIN (US) or BN (Canada)
Do you have a Business Registration Number?
Business Registration Number
EIN, CBN, or a business regisration number from the country your business is registered.
Business Registration Type
Company Address

Street Address

Street Address Line 2

CityState / Province

Postal / Zip Code
Country
Official Business Registration Documents

Documentation or other proof to help verify the legitimacy of your business.
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Tell us exactly how you'll use this TFN

You can only use one TFN for one specific type of message. For example: If you're sending appointment reminders, you’ll need a separate TFN for marketing messages.
What type of messages are you sending
Choose the option that best represents your content.
Will the message be
Approximate Volume (per month)
Give us a bit more context. Who are you sending these messages to and why?

Eg Appointment reminders, staff notifications, events and marketing etc.0/500
Provide example message that reflects your use-case and message type

The examples you provide should be real messages you intend to send. You can provide up to 3 examples.0/500

How do recipients subscribe (opt-in)?
For your TFN to be registered, your recipients must agree to receive messages. Below is an example of a best practice opt-in web form. However, your recipients can opt in via keyword or paper form.

If you are sending both transactional & marketing messages, your opt-in must have seperate check boxes for the two message types.

If you need assistance, please use our online support via chat - you will see the messenger box to chat with our team.
How do recipients opt-in to receive messages?
Describe the opt-in process.

If your recipients are opting in online, please provide links to the forms. If recipients opt in in-person, please provide the scripts / wording used.0/500
Please provide supporting information about how customers opt-in.

For online opt-ins, please provide a screenshot of your online form or customer application form. For in-person opt-ins, please provide upload a file of your script.
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Customer Feedback
I understand that this Toll Free Number is still considered Unverified until I am notified by ClickSend via email that it has been Verified. While it is Unverified it cannot be used.
Tick to confirm your website has a live Privacy Policy and Terms & Conditions
Should be Empty:

Register a TFN

Point of Contact

Business Details

Tell us exactly how you'll use this TFN

How do recipients subscribe (opt-in)?